"Very understanding, supportive, listening to any anxieties and make families feel reassured and confident with their service delivery, explaining any delays
( such as when staff are unwell and contingency plans). Excellent care staff, who are highly trained and compassionate; who understand families individual needs and preferences, particularly around cultural needs. Any worries are dealt with promptly and professionally. Know whom to contact in the company for specific queries, exceptional communication between family, care team and managers.”
"The entire team at Solsken are a pleasure to work with, their commitment to the care packages and patients is exceptional, communication between the organisation and the CCG is excellent. We have regular face to face meetings to review packages and we attend to joint visits in order to enhance the experience of the families. Fosia, David and colleagues are highly experienced, competent, dedicated and deliver an exceptional service which families feedback to me. They help make the stresses in family lives a little easier, knowing the families have confidence in the carers and are able to leave their child with competent, caring and dedicated staff so parents can get some long-overdue rest without worrying if their child will be ok. The managers also are open and honest, in that they wouldn't agree to commit to a package if they couldn't meet the timescale required due to recruitment/capacity. I have no hesitation in recommending Solsken."
Helen Shepherd (Senior Lead Nurse for Children & Young People @ Clinical Commissioning Group)
"My husband has Huntington's Disease which is a complex neurological condition, and Solsken has undergone special training to deal with this condition. The care my husband receives is outstanding and is tailored to his needs. The team are amazing, and cannot fault them for all they do."
Sarah Currie (Milton Keynes)
"Fosia ran my package when things were at there best. The staff were engaged and respected. I was included and informed and decisions were made with my needs and concerns at their heart (not another package)."
Peter Gray (Doncaster)
"A massive thanks to you and your team for all the hard work within (**)'s package of care. The dedication, professionalism and problem solving is just amazing, a real credit to you and your team. Huge huge thanks, I am so pleased that you and your team are managing (**)'s package. Without your hard work, I'm sure he would have bounced back into the hospital. It so lovely to work with such dedication, I wish there were more like you."
Melanie Skinner (Clinical Coordinator Continuing Healthcare Team @ Clinical Commissioning Group)
"I haven’t worked for the company for too long. But I can honestly say the company and those working within it succeed in providing quality care for the most complex conditions. Always ensuring the care is individualistic for the service used. I am extremely great-full for the opportunity to work alongside such a lovely group of people and look forward to the future."
Letitia Mckenna (Healthcare Assistant)
"I highly recommend Solsken to anyone. I have been working for Solsken for a year now and couldn't be happier. I know I have the full support of everyone within the company and this makes my working life even more enjoyable. The care we provide is of a high standard and proud to be a member of this company."
Adam Shore (Senior Healthcare Assistant)